Cross River Rail's Digital Asset Management Transformation with HIVO Platform

Cross River Rail, a major rail infrastructure project in Queensland, Australia, aims to deliver a new 10.2 km rail line including 5.9 km of twin tunnels under the Brisbane River and Brisbane CBD. This project is not just about a train line; it's about public transport connectivity, urban regeneration, and creating opportunities for community development. View the Cross River Rail website here:

The Challenge:

Managing a vast array of digital assets, including construction plans, site photographs, video documentation, and community engagement materials, was a significant challenge for Cross River Rail. The project's scale meant that assets were frequently updated and shared among various stakeholders, including construction teams, government bodies, and the public. The existing system was fragmented, leading to inefficiencies, potential security risks, and difficulties in tracking asset usage and rights.

What Problems does the HIVO Platform Solve:

Cross River Rail needed a robust digital asset management (DAM) system that could handle the complexity and scale of their project. After evaluating several options, including time with a previous provider, they chose HIVO for its advanced features, user-friendly interface, value for money and strong customer support.

Solution and Implementation

HIVO provided a cloud-based platform that allowed Cross River Rail to centralise all digital assets. Key features included:

  • Automated Metadata Tagging and Facial Recognition: Simplified the organization and retrieval of assets.
  • Powerful Search Capabilities: Enabled quick access to specific documents or media, crucial for time-sensitive project phases.
  • Enhanced Security: User-level permissions and password protection ensured sensitive information was safeguarded.
  • Collections Management: Facilitated efficient sharing with external partners, including contractors and government agencies.

Impact of Implementation

The implementation of HIVO has transformed Cross River Rail's digital asset management processes, including:

  • Improved Efficiency: Streamlined access to assets save significant time for the communications, project and digital teams.
  • Enhanced Security and Compliance: Better control over sensitive data and adherence to government regulations.
  • Effective Collaboration: Easier sharing with stakeholders has improved communication and assists in project delivery.
  • Scalability: As the project has evolved, HIVO's cloud infrastructure has effortlessly scaled to accommodate growing asset and user volumes in the platform.
  • Brand and Project Consistency: Ensured consistent use of assets across all communication channels, enhancing public engagement and trust.


Cross River Rail's partnership with HIVO exemplifies how digital asset management can revolutionise digital operations in large-scale infrastructure project organisation. The efficiency, security, and collaborative benefits gained underscore the importance of choosing the right technological solutions to manage complex, evolving projects.

If your business is wanting to get the most out of it's digital assets -

Get in touch with our team today to  request a demonstration and see HIVO in action.